Shipping policy
Shipping policy
Thank you for shopping with Zorvexx. We are committed to delivering your orders quickly, securely, and with full transparency.
Zorvexx is operated by Zorvexx LLC, a registered company in the United States.
1. Shipping Locations
We currently ship within the United States only.
Orders with delivery addresses outside the U.S. cannot be processed at this time.
2. Shipping Costs
We proudly offer Free Standard Shipping on all U.S. orders.
There are no additional shipping fees at checkout.
3. Order Processing Time
Orders are processed within 1–3 business days (Monday – Friday).
- Orders placed after the daily cut-off time will be processed the next business day
- Orders are not processed on weekends or public holidays
Order Cut-Off Time:
12:00 AM (MST) – Mountain Standard Time
4. Estimated Delivery Time
- Transit Time: 5–8 business days (Monday – Friday)
- Total Delivery Time: 6–11 business days from the order date
Please note: Delivery times may vary due to location, carrier delays, weather, or other unforeseen circumstances.
5. Shipping Carriers
We partner with trusted U.S. carriers, including:
- UPS
- FedEx
- USPS
For large or heavy items, a freight carrier may be used. In such cases, the carrier may contact you to schedule a delivery appointment.
6. Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email with your tracking number.
Tracking updates typically become active within 24–48 hours.
7. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If a package is returned due to an incorrect address, additional shipping fees may apply to resend the order.
8. Address Changes
If you need to update your shipping address, please contact us within 24 hours of placing your order.
We cannot guarantee changes once the order has been shipped.
9. Damaged or Lost Packages
If your order arrives damaged:
- Refuse the delivery if possible
- Contact us immediately
- Provide clear photos of the damage
We will review your case and provide a replacement or appropriate solution as quickly as possible.
10. Contact Information
Zorvexx / Zorvexx LLC
3124 Nevada St
Bismarck, ND 58503
United States
📧 Email: contact@zorvexx.shop
📞 Phone: +1 (585) 861 8894