Last Updated: February 13, 2026
At Pilatesera, we aim to provide a safe and secure shopping experience. This policy outlines our payment methods, security protocols, and billing practices.
1. ACCEPTED PAYMENT METHODS
We accept the following forms of payment for purchases made on pilatesera.shop:
- Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
- Digital Wallets: PayPal.
All prices and transactions are processed in U.S. Dollars (USD).
2. PAYMENT PROCESSING
Your payment will be processed at the time you place your order. We use Shopify Payments and PayPal as our primary payment gateways. These platforms are Level 1 PCI DSS compliant, ensuring that your financial data is handled with the highest level of security.
3. TAXES
Sales tax will be applied to orders where applicable by law. The final tax amount will be calculated and displayed during the checkout process before you confirm your purchase.
4. SECURITY (SSL)
Pilatesera uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information, including passwords and credit card numbers, during your online transactions.
5. BILLING ERRORS
If you believe there is an error in your billing, please contact us immediately at support@pilatesera.shop or call +1 307-310-5900. We will investigate and resolve any discrepancies within 3 business days.
6. CONTACT INFORMATION
For questions related to billing or payments, please reach out to:
- Legal Entity: KYONEX LLC
- Email: support@pilatesera.shop
- Phone: +1 307-310-5900
- Address: 5830 E 2nd St ste 7000, Casper, Wyoming 82609, United States